When Home is Not a Safe Place: Who Can I Contact for Support?

During the coronavirus crisis, support services will be operating differently to comply with lockdown measures and social distancing advice.

Organisations are continuing to provide support.

Please do get in touch if you, or someone you know, requires advice, information or guidance.

Useful contacts who can support those at risk from domestic abuse


Wales Live Fear Free Helpline

The Wales Live Fear Free Helpline offers help and advice about violence against women, domestic abuse and sexual violence.

Telephone: 0808 8010 800

TypeTalk: 18001 080 8801

Text: 078600 77 333

Galop – for members of the LGBT+ community

Galop runs the National LGBT+ domestic abuse helpline.

Telephone: 0800 999 5428

TypeTalk: 18001 020 7704 2040

Email: help@galop.org.uk

Karma Nirvana

Karma Nirvana runs a national honour-based abuse and forced marriage helpline. If you are unable to call or email, you can send a message securely on the website.

Telephone: 0800 5999 247

Email: support@karmanirvana.org.uk


Chayn provides online help and resources in a number of languages about identifying manipulative situations and how friends can support those being abused.


Imkaan are a women’s organisation addressing violence against black and minority women and girls.

Southall Black Sisters

Southall Black Sisters offer advocacy and information to Asian and Afro-Caribbean women suffering abuse.

Stay Safe East

Stay Safe East provides advocacy and support services to disabled victims and survivors of abuse.

Telephone: 020 8519 7241

Text: 07587 134 122

Email: enquiries@staysafe-east.org.uk


SignHealth provides domestic abuse service support for deaf people in British Sign Language (BSL).

Telephone: 020 3947 2601

Text/WhatsApp/Facetime: 07970 350366

Email: da@signhealth.org.uk


Shelter provide free confidential information, support and legal advice on all housing and homelessness issues including a webchat service.

Sexual Assault Referral Centres

Sexual Assault Referral Centres provide advice and support services to victims and survivors of sexual assault or abuse.

Rail to refuge Scheme

The Rail to Refuge Scheme provides free train travel to those fleeing from abusive homes.

 The Government

The government have issued guidance for those at risk of domestic abuse during lockdown  through their You’re Not Alone campaign.