If someone shares a concern with you, here’s how you can support them following the disclosure.
- Ask what immediate support they need, and consider whether the situation is an emergency.
- Record what was said as accurately as possible, using their words.
- Provide national or local support information.
- If you are unsure or concerned about the next steps, or just feel you need some advice, reach out to national or local support services.
- Follow up appropriately. Remember that your role is to connect, not to counsel.
- Inform your Safeguarding Lead or Club Safeguarding Officer if this is relevant to your position or organisation.
- If you do not have formal recording procedures in place, consider who you could discuss this with, and where you can safely store your records in the meantime. Consider GDPR and other data privacy laws. So, think password protection, lockable cabinets, and so on.